Introduction
Welcome to VROOMLY. Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our peer-to-peer car rental platform. By using our Service, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We collect information that identifies you as an individual, including but not limited to:
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Name
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Email address
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Phone number
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Date of birth
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Driver’s license details
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Payment information
b. Vehicle Information (for Owners)
If you list a vehicle, we may collect details about your vehicle, such as:
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Make, model, and year
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Registration and insurance details
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Vehicle photos
c. Usage Data
We collect information about your interactions with the platform, including:
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Rental history
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Search queries
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Device information (IP address, browser type, operating system)
d. Location Data
We may collect your location data when you use features requiring geographic information, such as finding nearby vehicles.
2. How We Use Your Information
We use the information we collect to:
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Facilitate transactions between Renters and Owners
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Verify identity and ensure safety
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Provide customer support
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Improve and personalize the platform’s functionality
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Send updates, promotions, or important service notifications
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Comply with legal requirements
3. How We Share Your Information
a. With Other Users
Certain information may be shared between Renters and Owners to facilitate bookings, such as:
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Name and contact details (only after a booking is confirmed)
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Vehicle availability and details
b. With Third-Party Service Providers
We may share your information with trusted third-party providers for services such as:
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Payment processing
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Insurance coverage
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Background and identity verification
c. Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
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Comply with legal obligations
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Protect and defend our rights or property
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Prevent fraud or illegal activity
4. Your Choices
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Access and Update Information: You can access and update your account information through your profile settings.
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Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
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Location Data: You can disable location services through your device settings, although some features may be unavailable.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no system is completely secure. We encourage you to take precautions to protect your account credentials.
6. Data Retention
We retain your personal information only as long as necessary to:
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Provide our services
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Comply with legal obligations
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Resolve disputes
7. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Email: info@vroom-ly.com
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Phone: +1(702)518-1158
Thank you for trusting VROOMLY with your personal information. We’re committed to ensuring your privacy and security while using our platform.
