Introduction
Welcome to VROOMLY, a peer-to-peer car rental platform. By accessing or using our services, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our platform. If you do not agree to these terms, you may not use the service.
1. Definitions
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Service: The peer-to-peer car rental platform operated by VROOMLY.
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User: Any individual who accesses or uses the Service, including Renters and Owners.
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Owner: A User who lists a vehicle for rent on the platform.
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Renter: A User who rents a vehicle through the platform.
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Vehicle: Any car listed for rent on the platform by an Owner.
2. Eligibility
You must be at least 21 years old and possess a valid driver’s license to use the Service as a Renter. Owners must meet the requirements for listing vehicles, including proof of ownership and valid insurance.
3. User Accounts
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Registration: To access the Service, you must create an account by providing accurate and complete information.
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Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Listing Vehicles
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Requirements: Owners must provide accurate information about the Vehicle, including its condition, features, and availability.
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Compliance: Vehicles must meet all safety and legal standards in the region where they are listed.
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Insurance: Owners must maintain adequate insurance coverage and comply with any additional insurance requirements set by VROOMLY.
5. Booking and Payment
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Booking Process: Renters can book Vehicles through the platform. The booking is confirmed once the Owner accepts the request.
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Payment: Payments are processed securely through the platform. Renters agree to pay all applicable fees, including rental costs and any additional charges (e.g., late return fees).
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Cancellations: Cancellation policies vary by Owner and will be clearly displayed at the time of booking.
6. Use of Vehicles
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Responsibility: Renters must return the Vehicle in the same condition as received and adhere to the agreed-upon return time.
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Prohibited Uses: Renters may not use the Vehicle for illegal purposes, racing, or transporting hazardous materials.
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Liability: Renters are responsible for any damage, fines, or penalties incurred during the rental period.
7. Insurance and Liability
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Coverage: The platform provides limited insurance coverage for rentals, subject to specific terms and conditions.
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Claims: In the event of an accident or damage, Users must report the incident promptly and cooperate with the claims process.
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Indemnification: Users agree to indemnify and hold harmless [Service Name] from any claims, damages, or expenses arising from their use of the Service.
8. Termination
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By Users: You may terminate your account at any time by contacting customer support.
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By [Service Name]: We reserve the right to suspend or terminate your account if you violate these Terms of Use or engage in any prohibited activity.
9. Dispute Resolution
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Between Users: Disputes between Owners and Renters must be resolved directly. [Service Name] may offer mediation but is not liable for resolving disputes.
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Arbitration: Any legal disputes involving VROOMLY shall be resolved through binding arbitration in accordance with applicable laws.
10. Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be communicated through the platform, and continued use of the Service constitutes acceptance of the revised terms.
11. Contact Information
For questions or concerns about these Terms of Use, please contact us at info@vroomly.com.
Thank you for choosing VROOMLY. Drive freedom. Rent with confidence.
